Erika Rhone – Terms and Conditions

Effective Date: August 12, 2025

Welcome to the online platforms operated by. Erika Rhone

AI Employee OS (the “Websites”) by Erika Rhone. By accessing or using these Websites, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use the Websites.

1. Purpose of the Websites

The Websites are owned and operated by Erika Rhone. The purpose of the Websites is to provide information about AI Employee OS products, services, and related resources, and to allow users to request consultations, demos, and service reviews.

2. Use of Information

Any personal information you provide through these Websites will only be shared with members of the AI Employee OS team for the sole purpose of:

Reviewing your current systems, processes, or service needs

Providing personalized service and solution options

Assisting with onboarding, setup, or changes to your services

We do not sell, rent, or share your information with unrelated third parties for marketing purposes.

3. No Guarantee of Results

Information provided on the Websites is for educational and informational purposes only and does not guarantee specific results, performance, or outcomes. Final terms, pricing, and deliverables associated with any service are determined in your agreement or service contract with AI Employee OS.

4. Accuracy of Information

We strive to ensure that all information on the Websites is accurate and up to date, but we do not warrant that the content is always current, complete, or error-free. Users are encouraged to verify any important details directly with AI Employee OS before making decisions based on the information provided.

5. User Responsibilities

By using these Websites, you agree:

To provide accurate and truthful information when completing forms or requesting information.

Not to use the Websites for any fraudulent, abusive, or unlawful purposes.

6. Intellectual Property

All content, trademarks, logos, and materials on the Websites are the property of AI Employee OS unless otherwise noted. You may not reproduce, distribute, modify, or use this content without prior written consent.

7. Limitation of Liability

AI Employee OS and its team members are not liable for any damages resulting from your use of the Websites or reliance on the information provided. This includes, without limitation, direct, indirect, incidental, consequential, or special damages.

8. Third-Party Links

The Websites may contain links to third-party sites. These links are provided for your convenience only. AI Employee OS is not responsible for the content, policies, or practices of those third-party sites, and inclusion of any link does not imply endorsement.

9. Changes to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the Websites after such changes are posted constitutes your acceptance of the updated terms.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Louisiana, without regard to its conflict of law principles.

Refund & Cancellation Policy

11. Refund & Cancellation Policy

AI Employee OS by Erika Rhone offers monthly service subscriptions that include software access, integrations, workflows, AI agent usage, support, and other services. Because these services begin immediately upon activation and trigger ongoing system costs, the following policies apply:

A. Required Notice to Cancel Services

To deactivate your AI Employee OS by Erika Rhone account, integrations, or any connected services, you must submit a cancellation request at least 14 days in advance of your next billing date.
All cancellation notices must be submitted in writing to: [email protected].

Cancellations made with fewer than 14 days’ notice may result in one additional monthly billing cycle, as system usage, integrations, and automation processes must be properly shut down.

B. Refund Eligibility

AI Employee OS by Erika Rhone provides a full refund of the subscription cost for one month (30 days) of service if the refund request is submitted within the first 14 days of the monthly subscription renewal.

Refunds are issued to the same payment method used for the original subscription payment.

C. Non-Refundable Costs

Because these expenses are generated immediately upon usage and cannot be reversed, the following items cannot be refunded:

Email usage fees

SMS or phone usage fees

Token charges from AI voice agents or chat agents

Automation-triggered costs

Third-party app expenses

Any service already completed or delivered

Once a service has been executed, authorized, or consumed, it is not eligible for a refund.

D. Refund Processing Time

Refunds are processed through Stripe, and depending on your financial institution, may take 5–10 business days to appear in your account.

Stripe’s processing fees from the original transaction may not be returned, depending on Stripe’s policies at the time the refund is issued.

E. Stripe Processing Policies

AI Employee OS by Erika Rhone uses Stripe for payments. Stripe handles refunds according to their standard procedures, including:

Refund tracing and reference numbers

Status updates (pending, processing, completed)

Non-returnable processing fees

Limitations on canceling or reversing a refund

Negative balance handling for multiple refunds

For full details, please refer to Stripe’s documentation.

Contact Information

If you have any questions about these Terms and Conditions, please contact:

AI Employee OS
Email: [email protected]
Phone:(815)427-4442